Location: Toronto, ON (In-Person)
Salary: $50,000–$55,000 (commensurate with experience)
Job Type: Full-Time

Are you warm, empathetic, and highly organized? Do you take pride in being the friendly face that sets the tone for exceptional client experiences? At Flourish Health Services, we are seeking a special person to join our team as a Front Desk Coordinator. This client-facing role is the heartbeat of our clinic, ensuring every interaction leaves a lasting positive impression.

About Us

Flourish Health Services is a leading children's health clinic dedicated to helping families thrive. We offer a compassionate and collaborative environment where the well-being of our clients and staff is paramount. As the face of our clinic, you'll be a key player in delivering unparalleled care and support.

What You'll Do

As a Front Desk Coordinator, you’ll work closely with our administrative team to create a smooth and welcoming experience for our clients. Your responsibilities will include:

• Client Experience: Greet clients with warmth and empathy, ensuring they feel at ease from the moment they walk in.

• Scheduling Expertise: Manage appointment bookings with precision, balancing clinician availability and client needs.

• Communication: Serve as the first point of contact, answering calls, emails, and inquiries promptly and professionally.

• Administrative Support: Oversee the clinic’s inbox, maintain clinicians’ calendars, and facilitate the intake process for new clients.

• EHR Management: Input and securely manage client data in our Electronic Health Records system.

• Billing & Invoicing: Prepare invoices, manage payments, and address any insurance or billing inquiries.

• Office Management: Keep the clinic running smoothly by stocking supplies, managing mail, and ensuring a tidy, welcoming environment.

• Problem Solving: Handle scheduling changes, cancellations, and urgent requests with grace and professionalism.

What We’re Looking For

This role requires a unique individual with:

• Experience working with children.

• Exceptional interpersonal skills, with warmth and empathy as hallmarks of your personality.

• Strong organizational abilities, capable of juggling multiple priorities with ease.

• A client-focused mindset, driven to create positive experiences at every turn.

• Proficiency in managing schedules, communication, and electronic health records.

• A keen eye for detail and a proactive approach to problem-solving.

• A commitment to teamwork, professionalism, and continuous learning.

Why Flourish?

Joining Flourish means becoming part of a supportive and inclusive team where your contributions truly matter. We offer:

• A competitive salary that reflects your experience with benefits.

• A collaborative and nurturing work environment.

• The chance to make a real difference in the lives of children and families.

Apply Today

Are you ready to bring your empathy, organization, and professionalism to Flourish Health Services? Apply now and take the first step toward a rewarding career as our Front Desk Coordinator.

To apply: Please send your resume and a brief cover letter to jobs@flourishhealthservices.ca with the subject line Front Desk Coordinator Application.

We can’t wait to meet you!